A recent article in Nation’s Restaurant News cited a speech given by Donatos President and CEO, Tom Krouse, about the role that restaurants play in communities. Moving beyond the merely transactional role that restaurants play, Krouse reminded his audience that that they are “stewards of the special moments in people’s lives.” While the customer is enjoying a delicious pizza, the Franchise Partner is also providing hospitality, training for its associates, first jobs, family connections and community connections as well. Krouse calls this, “giving much more than we get.”
Donatos Franchise Partners know this equation well. Todd Rogers, who owns 19 Donatos locations, talked about what Donatos tagline “Every Piece is Important” means to him. “That’s a big statement because it’s not just about the product. It’s about the people, our associates, our facilities, our customers, our service. Without each piece, we can’t deliver the whole product.”
Franchise Partner Doug DeVilbiss echoes that sentiment. “At Donatos we say, “Every Piece is Important”, and it’s true. It’s not just about the pizza. It’s about the people, it’s about the community. What we do is important,” said DeVilbiss.
Franchise Partner Brian Crumley understands the value of what a restaurant can do for people in the community, too. It happened in his own life when he was 15 years old and still in high school. His three older brothers all worked at Donatos and he followed in their footsteps.
“I worked there for twelve years and then I decided to become a Franchise Partner so that I could better support a family and hopefully have a business that someday my kids would want to work at,” he said.
Read the full article from Nation’s Restaurant News and learn why joining the Donatos family means promoting goodwill through our products and service, principles and people.